Omnus Help Hub

How to Get the Help You Need

The Omnus Help Hub is your one-stop location to find answers to common questions or get help from Omnus support staff to resolve your issues on any topic from IT Support, to Onboarding, to Practice Support, Marketing Support and more. Feel free to search the Knowledge Base above to find answers to common questions.

If you need help with any IT-related issue (phones, computers, apps, passwords, accounts, etc.) use any of the 3 methods below to ensure your issue is logged and addressed by Omnus IT Support Staff as soon as possible:
  1. Call Omnus IT Support Staff at  +1 (737) 313-3923
  2. Email Omnus IT Support Staff at support@omnustech.com
  3. Click the "Submit a Ticket" button on the bottom of this page and choose "Tech Support" in the Department list.

For questions or problems not related to IT support issues:
  1. Call the main Omnus Law phone line at +1 (888) 560-1696
     
  2. Email any department at:
    1. Practice Support
      practicesupport@omnuslaw.com

    2. Onboarding
      onboarding@omnuslaw.com

    3. Billing/Accounting
      billing@omnuslaw.com

    4. Marketing Support
      marketing@omnus.zohodesk.com

  3. Click the "Submit a Ticket" button on the bottom of this page and choose the appropriate area in the Department list.
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      In order to best serve Omnus attorneys and staff, the Omnus Help Hub exists to provide you the fastest ways possible to find answers to common questions and get direct help from Omnus support staff for any issue. No matter if you need help on any topic
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